(4.7 / 5)10+ Ratings

Susiecakes Reviews

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Overall Rating

4.7

10 Reviews

547%
453%
30%
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10%

About Susiecakes

SusieCakes is an All-American bakery known for offering classic desserts made entirely from scratch using simple, natural ingredients. The bakery has over 25 locations throughout California and Texas and has recently expanded to offer nationwide shipping.

The bakery's menu includes a variety of cakes, cupcakes, cookies, and seasonal treats. Some of the popular items include Susie's Famous Southern Red Velvet Cake, Old-Fashioned Chocolate Cake, Classic Marble Cake, and Luscious Lemon Cake. SusieCakes also offers gluten-free options like Susie's Vanilla Cake and Flourless Chocolate Cake.

SusieCakes was founded by Susan Sarich, who was inspired by her grandmothers' baking recipes. The bakery aims to provide a personal in-bakery experience with time-honored recipes and a comforting taste that enhances celebrations.

The bakery offers local delivery to homes and businesses near their stores and pickup from their bakeries. Additionally, SusieCakes has a Rewards Program that celebrates customers and offers exclusive offers, seasonal specials, and more.

For those looking to celebrate special occasions, SusieCakes provides a variety of decorated cakes that can be ordered with a 24-48 hour notice. The bakery also offers special promotions such as discounts on shipped cakes to celebrate their anniversaries.

SusieCakes is committed to ensuring that their products arrive fresh and look great, which is why they have spent years perfecting their shipping process. The bakery's website also features a section where customers can sign up to receive the sweet scoop on exclusive offers, seasonal specials, brand new treats, events, and more.

Susiecakes Pros & Cons

Pros of SusieCakes

Quality Ingredients: All products are made from scratch using fresh, natural ingredients.
Variety of Offerings: A diverse menu includes cakes, cupcakes, and cookies, with seasonal items available.
Customer Satisfaction: High ratings and positive reviews indicate a strong focus on customer service and satisfaction.

Cons of SusieCakes

Limited Menu Options: Some items have been removed due to staffing shortages, affecting variety.
No Refunds on Custom Orders: Strict policies on custom cakes may lead to dissatisfaction if expectations are not met.
Shipping Delays: Potential delays in delivery once products leave the bakery can affect customer experience.

Susiecakes Coupon & Discount Codes

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Susiecakes Customer Reviews (10)

0/5

Jozsi Takácz

Verified Buyer

Jul 22, 2024

Quincy Gaudreau

Verified Buyer

Jul 21, 2024

Owen O'Conor

Verified Buyer

Jul 21, 2024

Albertine Lachapelle

Verified Buyer

Jul 20, 2024

Tobias Baer

Verified Buyer

Jul 20, 2024

Unnsteinn Halldórsson

Verified Buyer

Jul 19, 2024

Nancy Clark

Verified Buyer

Jul 19, 2024

Kevin Schultz

Verified Buyer

Jul 18, 2024

Alexander Theissen

Verified Buyer

Jul 17, 2024

Jeffrey Abel

Verified Buyer

Jul 16, 2024

Susiecakes Customer’s Q&A

No question yet

Susiecakes Features and Benefits

Key Features and Benefits of SusieCakes.com:

Nationwide Shipping: SusieCakes offers nationwide shipping for their best-selling cakes, ensuring customers across the continental United States can enjoy their treats.
Local Delivery and Pickup: The bakery provides local delivery to homes and businesses near their stores in California, Texas, and Nashville. Customers can also opt for pickup from any of their 26 bakeries.
Rewards Program: The SusieFavors rewards program allows customers to earn rewards, including a free cupcake for signing up and a free slice of cake during their birthday month.
Fresh Ingredients: All treats are made daily using the freshest and finest ingredients, ensuring high-quality and delicious products.
Special Promotions: SusieCakes frequently offers special promotions, such as discounts on shipped cakes to celebrate their anniversaries.
Decorated Cakes: The bakery provides a variety of decorated cakes for special occasions, which can be ordered with a 24-48 hour notice.
Community Involvement: SusieCakes is committed to supporting local communities through donations, fundraisers, and other events.
Customer Experience: The bakery aims to provide a personal in-bakery experience with time-honored recipes and a comforting taste that enhances celebrations.
Exclusive Offers: Customers can sign up on the website to receive the sweet scoop on exclusive offers, seasonal specials, brand new treats, events, and more.
Health and Safety: SusieCakes ensures that their products arrive fresh and look great, having perfected their shipping process over the years.

Susiecakes Pricing

SusieCakes Pricing:

The Grand Gala Tower of Treats: $140.50
Classic Cakes: Prices range from $40 to $60 depending on the size and type.
Cupcakes: Approximately $3.50 each.
Cookies: Around $2.50 each.
Seasonal Treats: Prices vary based on the item.
Bottled Water: $2.25

The average price of all items on the menu is currently $32.51.

Payment Method

SusieCakes accepts several payment methods for local orders. These include Visa, Mastercard, Discover, American Express, Apple Pay, and Google Pay. For shipped orders, all major credit cards are accepted. When checking out, there is an option to sign in to apply a reward. Enjoy shopping at SusieCakes!

Susiecakes FAQs

Susiecakes Return Policy?

Return Policy Overview

SusieCakes has a strict return policy due to the nature of their handcrafted products.

Cancellations must be made with at least 24 hours' notice to qualify for a store credit.
No refunds are provided for custom cakes, cupcakes, or cookies once accepted.
If a product does not meet quality standards, it may be eligible for store credit if returned promptly.

For further details or specific cases, contacting SusieCakes directly is recommended.

Susiecakes Alternatives

Here are some alternatives to susiecakes.com:

sprinkles.com: Known for premium, baked-fresh daily cupcakes, cakes, chocolates, and cookies.
toasttab.com: A restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.
magnoliabakery.com: Offers classic American baked goods and desserts like their world famous banana pudding, cakes, and cupcakes.
cestsibonbakery.com: Offers the best baked goods, Persian treats, and custom cake creations in San Jose, all made in-store.
anthonyscookies.com: A Bay Area favorite serving up great tasting cookies since 1997.

Please note that these alternatives were selected based on their similarity to susiecakes.com in terms of keyword traffic, audience targeting, and market overlap. Enjoy exploring these options!

How To Open A Susiecakes Account?

To open an account on susiecakes.com, follow these steps:

Visit the SusieCakes website or download the SusieCakes app from the app store.
Look for the "Sign Up" option and click on it.
Fill in the required information to create an account.
Once the account is created, it can be used when ordering in-bakery. Simply provide the team member with the information they need to find the account.

Remember, having an account also allows access to the SusieFavors Rewards Program. Enjoy shopping!